Open a chat with regular chat widget Click on 3 dots and open in a new window Start a chat from a new windows This will create too different tickets and the client will see massages from both tickets in one chat. https://drive.google.com/file/d/1XuH3O0IQUNgBFUoxkL7-8_nIPo-GuV3U/view?usp=sharing https://app-eu1.hoory.com/app/accounts/5/conversations/3875933 https://app-eu1.hoory.com/app/accounts/5/conversations/3875931 Please request an access for the video.
