Create a button to allow to disable an Inbox
in progress
P
Portuguese Support
Create a button to allow to disable an Inbox temporarily.
For example, at this moment we need to perform changes in Horry, and we do not want to receive any emails in it.
A button to DISABLE that inbox would be very helpful.
It can be useful for multiple situations...temporary inboxes, promotion inboxes, etc
We do not want to DELETE it, because we will need it again in the future...
Lilith Jalalyan
Portuguese Support,
For Hoory Email based inbox you need to remove forwarding in order not to get conversations to your Hoory Email Channel.
For website based channel we are building the above mentioned solution.
Lilith Jalalyan
in progress
Lilith Jalalyan
hey Portuguese Support,
For Email Based Channel you just need to Disable forwarding from your email client side.
For Web based channel we already have a solution which is in progress
Configure Widget Builder Settings
Hide Message Bubble
Objective: Allow users to choose whether to display or hide the message bubble in the widget.
User Action:Users will see a checkbox labeled "Hide Message Bubble".
When the checkbox is checked, the message bubble will be hidden in the widget.
When the checkbox is unchecked, the message bubble will be visible.
P
Portuguese Support
Lilith Jalalyan in our department, we do not have access to our email server settings.
We have access to Hoory settings, because that is the platform that we are using.