Audit: Inbox name selection
Lilith Jalalyan
Description
As a product user, QM team recognizes the importance of enhancing the user experience through the integration of specific functionality into the product or existing features and functionality improvement.
Option 1
Adding new Inbox Name, that represents all incoming chats not depending on the language
Option 2
Adding multiple selection functionality for "Inbox Name" filter
This feature is important for creating global issue reports as it allows us to review relevant skin chats across all supported languages for a specific period.
The mentioned problem recording is attached
Urgency
Lilith Jalalyan
Hossein pls follow up with Aram.
Hossein
Lilith Jalalyan: As discussed, we will handle this request under this task:
https://ucraft.atlassian.net/browse/HOORY-7801
Lilith Jalalyan
For Multiple inbox filter apply Advanced Filter and use “ And” option, set several Inbox names and get the result.
J
Julietta Pandukhtyan
Lilith Jalalyan , we followed your instructions but did not get the result. We were seeking for a specific date and global label but we received chats with other dates and with other label. Please see the video: https://drive.google.com/file/d/1JJnyQsmamK3HkSP5OvmgDr47MZkU0sOF/view?usp=sharing