Alert conditions
complete
V V
The operator notification function when there is no response for 30 seconds does not work.
We would like to suggest adding the ability to customize a sound notification when the operator takes a long time to respond, where you can:
- Set a custom sound (so that it differs from the usual one)
- Set the response time so that the administrator can set the value in seconds that will be considered a "long response"
Lilith Jalalyan
V V hello,
Can you please confirm the fix ?
V V
Lilith Jalalyan
Confirmed, The issue has been fixed, thank you
This post was marked as
complete
Tigran Nalbandyan
we have such ticket
the rest described in this issue is feature request
Lilith Jalalyan
Tigran Nalbandyan
This post was marked as
in progress
Hossein
under review