Account language
waiting for reporter
V V
When changing the account language, the language of the chat window changes to the same as in the account language.
If you set the account language, then the chat window (and the pre-chat form too) on the site is displayed in the same language, that is, we cannot make a Turkish window for the Turkish version of the site, an English window for the English version, etc.
It is proposed to make the chat window language setting inside the "source/channel" setting. In this case, several sources can be added to a multilingual site and each can be assigned its own language, and the language of the admin panel would not affect how the chat window is displayed for clients.
Hossein
Dear V V,
If everything is resolved with this ticket, we can proceed to close it. Please let us know if you still have any issues or questions.
Thanks
Hossein
waiting for reporter
Hossein
Dear V V,
You can modify your widget's language by using the following code:
window.$hoory.setLocale("en");
For more details, you can refer to the documentation here: Set Language Manually. (https://docs.hoory.com/product/channels/live-chat/sdk/setup/#set-language-manually)
This allows you to keep the main language of Hoory as English while changing the widget's locale to a different language on your website.
Let us know if you need anything more